Privacy Policy
1. About this policy
Hoppies Distribution respects your privacy. This policy explains what personal information we collect, why, and how we look after it. We comply with the Protection of Personal Information Act, 2013 (POPIA).
2. What we collect
- Contact details you give us when requesting a quote or contacting us — name, email, phone, company, delivery address.
- Order / quote history — items requested, quantities, notes you supplied.
- Technical data — IP address, browser type, pages visited (for security and analytics).
3. Why we collect it
- To respond to your enquiries and prepare quotes.
- To deliver products or services you've ordered.
- To improve the Site and our service.
- To comply with our legal obligations.
4. Who we share it with
We don't sell your data. We share it only with the service providers who help us run the business (hosting, email delivery, payment processors where relevant), under contract, and only to the extent they need it to do their job.
5. How long we keep it
We keep order and quote records for at least 5 years to comply with tax and legal obligations. Marketing data is kept until you ask us to remove it.
6. Your rights
You can ask to see, correct, or delete the personal data we hold about you. Email us at info@hoppies.co.za and we'll respond within a reasonable time.
7. Cookies
We use essential cookies for the Site to work. With your consent, we also use analytics cookies to understand how visitors use the Site. You can change your choice at any time in the cookie banner.
Last updated: 20 June 2026